WHAT IS A WRITTEN TRANSCRIPTION?

It involves converting speech or spoken words (audio and video) into electronic text documents through a process commonly known as voice-to-text typing.

WHAT TYPES OF TRANSCRIPTION SERVICES DO YOU OFFER?

• Strict Verbatim - This transcription style captures every sound heard in an audio or video recording, including pauses, background noise, laughter, applause, and other nonverbal elements, and documents them precisely in writing.

• Full Verbatim - This transcription style captures verbal speech exactly as spoken.

• Timecoded Verbatim - This transcription style requires you to put timecodes or add timestamps within the transcript. It is usually used for media transcript (Podcast, Video, Radio, TV).

• Clean Verbatim - This transcription style provides an accurate representation of speech while excluding disfluencies such as filler words, false starts, stumbles, and other distractions, resulting in a reader-friendly and straightforward content.

• Edited Verbatim - This transcription style offers a summarized version of the original content by omitting certain word-for-word parts of the audio, such as interviewer questions, introductions, side conversations, and other non-essential elements, resulting in a clear and direct version of the content.

• Customized Verbatim - This transcription style is tailored to the requirements of each client by focusing on specific categories, topics, or questions provided by the client. The transcribed content is delivered in a format most suitable for the client's needs, such as in a spreadsheet format, MSFT Excel, or through a company portal upload.

• Intelligent Verbatim - This transcription style captures verbal speech in verbatim but presented in a manner that is reader-friendly. Speech disfluencies and erroneous speech are edited out of the transcript, and incorrect grammar and sentence structure is usually corrected. This type of transcription is usually used for business and academic transcripts.

• Modified Verbatim - This transcription style is a fusion of Summarized and Intelligent Verbatim. You capture main points of the context and transcribe them in paraphrased or summarized form. This is usually used for in-depth interviews where "moderator" is summarized and "respondent(s)" are transcribed in intelligent verbatim.

• Handwritten  Conversion - This service converts a handwritten document into a typewritten format.

• Note Capture - This service involves capturing important highlights and insights within the context.

• Excel Transcription - Transcription formatted to an Excel template. This type of transcription is usually used by focus groups and market research where you capture respondent answers in verbatim and classify them into sections within the Excel template. 

• Legal Style - Legal Transcription is a style on its own with different types, depending on the type of case. Captured context is transcribed into a standard legal format where accuracy is extremely vital. Legal Style of Transcription is usually on a per page or per line rate. 

  • Types of Legal Transcription:​

    • Pleadings​

    • Depositions

    • Hearings

    • Legal Briefing

    • Jury Selection

HOW LONG IS THE PROCESS OF A TRANSCRIPTION PROJECT?

Typically, transcription projects are accomplished within three (3) business days of the requested date, which includes an assessment period. However, a more precise timeframe is determined based on factors such as complexity, style, length, quality of the recording, and research needed for accuracy, and is proposed to the client accordingly.
 

Our Transcription Specialists are assigned 60-90 minutes of audio per work shift. Depending on factors such as audio quality, formatting, transcription style, and any special instructions from the client, it can take between 6 to 12 hours to transcribe a 60-minute audio file.

However, this is just the first pass, and our intensive quality control process of review and accuracy check requires additional production hours to ensure an error-free and client-ready file.
 

• On average, it takes about an hour to transcribe a 10-minute audio file. For editing a file, the average is two hours per hour of audio recording. Proofing takes about 1 to 1.5 hours for every hour of transcribed content.

• Our standard turnaround time is between 48-72 hours upon receipt of the audio file, and this timeframe may include consultations with the client regarding the transcription project. 
   

Expedited turnaround time is possible at an additional cost.

HOW DO YOU PRICE YOUR SERVICE?

The cost of our services is determined by various factors such as the nature of the project, the volume of work, and the requested turnaround time. For clients with ongoing or high-volume projects, we offer discounts to ensure maximum value for their investment. We strive to collaborate with our clients to develop a tailored program that best suits their requirements.

IS MY DATA SECURE?

The security of your data is of utmost importance to us. We maintain a secure network to store, collect, process, and transfer your data with the utmost care. Rest assured that we take your privacy seriously and have implemented measures to ensure your data is safe. If you have any concerns or questions regarding our privacy policies, contact one of our team members for more information.